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Refund Policy
Thank you for your purchase from New Lee Solutions Consulting. We are committed to providing valuable tools, resources, and services to support your business journey. Please review our refund policy below.
Digital Products & Toolkits
Due to the digital nature of our products, including downloadable toolkits, templates, guides, and other digital resources, all sales are final.
Once a digital product has been purchased and access has been granted, we are unable to offer refunds, exchanges, or cancellations.
If you experience technical issues accessing your purchase, please contact us and we will be happy to assist you.
Consulting Services & Packages
For consulting services, strategy sessions, and service packages, payments are non-refundable once services have begun.
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If a client chooses to cancel services before work has started, refund eligibility will be reviewed on a case-by-case basis.
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For ongoing or monthly services, clients may cancel future services according to the terms outlined in their service agreement.
Non-Transferable Purchases
All purchases are non-transferable and may not be shared, resold, or redistributed without written permission from New Lee Solutions Consulting.
Contact
If you have questions about your purchase or need assistance accessing your materials, please contact:
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New Lee Solutions Consulting
Email: info@newleemade.com
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We aim to respond to all inquiries within 1–2 business days.